Privacy Policy
🔐 X-Stream Drain & Excavating Privacy Policy
Effective Date:
06-15-2025
Website:
Contact:
615-425-9116
1. INTRODUCTION
X-Stream Drain & Excavating (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
Visit our website. Submit a form via social media ads (e.g., Facebook Lead Ads, Instagram) Request a service estimate. Contact us by phone, text, or email
Please read this policy carefully. By using our services, you consent to the data practices described in this Privacy Policy.
2. INFORMATION WE COLLECT
We may collect the following types of information:
Personal Information: Full name, email address, phone number, street address, ZIP code Service Preferences: Details about your plumbing or excavation needs Technical Information: Browser type, IP address, device type, and site usage behavior (via cookies or analytics tools)
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
Respond to your quote or service request, schedule and dispatch plumbing/excavation services. Send service reminders or follow-ups via text or email Improve our website, marketing, and customer experience Comply with legal obligations
We do not sell or rent
your personal information to third parties.
4. HOW WE SHARE YOUR INFORMATION
We may share your information with:
Trusted service partners (e.g., CRM, dispatch software, ad platforms) who help us operate our business Government agencies or legal authorities as required by law
These third parties are obligated to use your information only as necessary to provide their services to us.
5. YOUR PRIVACY RIGHTS
You have the right to:
Access the personal information we hold about you. Request that we correct or delete your data opt out of future communications (via SMS, email, or phone)
To exercise your rights, contact us at
or call
615-425-9116.
6. DATA RETENTION
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. SECURITY
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
8. CHILDREN'S PRIVACY
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from them.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with the new effective date.
10. CONTACT US
If you have questions about this Privacy Policy or our data practices, you may contact us at:
X-Stream Drain & Excavating
📞 615-425-9116
